Awesome Support Ageny Bundle

509.00 1,099.00 

The ultimate Helpdesk and support solution for Wordpress…

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Awesome Support Ageny Bundle

 

Complete Ticket History

COMPLETE TICKET HISTORY

Every action ever taken on every ticket is logged. You’re in complete control!

Complete Ticket History

CUSTOMIZABLE EMAIL NOTIFICATIONS

Trigger automatic emails on six key events such as new ticket, ticket replied etc. All text and graphics is completely within your control. Get even more email options and events with our premium add-ons.

Complete Ticket History

AUTOMATIC AGENT ASSIGNMENT

Assign tickets to the agent with the least number of open tickets. Use our smart-agent add-on for even more sophisticated ticket routing.

Complete Ticket History

CUSTOM FIELDS

Add custom fields to your ticket forms, choosing from 13 field types – the most of any helpdesk plugin! Use our premium custom-fields add-on for even more power. Integrate complex logic and powerful forms with the Gravity Forms bridge.

Complete Ticket History

UNLIMITED FILE ATTACHMENTS

What use is a ticket if clients can’t attach files? Multiple attachments to each ticket is supported right out of the box – even in the free version!

Complete Ticket History

TIME TRACKING

Agents can add the time they spent on a ticket and supervisors can adjust the time reported as necessary while maintaining a full log of all edits!

Complete Ticket History

UNLIMITED SUPPORT AGENTS

No per-agent fees with our free plugin or premium extensions. Unlimited agent seats included!

Import existing tickets from Zendesk, Helpscout and Ticksy

IMPORT YOUR EXISTING TICKETS

Use our free IMPORTER ADD-ON to import your existing tickets from Zendesk, Helpscout and Ticksy.  Your customers will experience a seamless transition to your new helpdesk.

Complete Ticket History

28+ PREMIUM ADD-ONS

Hundreds of additional features are available to solve almost every pain-point you might have.  And each add-on is very affordable – most are available for less than $50.00!

 

Standard

ENTERPRISE

AGENCY

  • Unlimited Tickets
  • Unlimited Agents
  • Unlimited Ticket History
  • Unlimited File Attachments
  • 1 Year Support & Updates
  • Add ons
  • Email Support
  • Private Notes
  • Instant Notifications
  • Canned Response
  • Mailchimp
  • Custom Status & Labels
  • Filestack
  • FAQ
  • Unlimited Tickets
  • Unlimited Agents
  • Unlimited Ticket History
  • Unlimited File Attachments
  • 1 Year Support & Updates
  • Add ons
  • Email Support
  • Private Notes
  • Instant Notifications
  • Canned Response
  • Mailchimp
  • Custom Status & Labels
  • Filestack
  • FAQ
  • Automatic Ticket Close
  • Guest Tickets
  • WooCommerce
  • EDD
  • Report Widgets
  • Envato
  • Private Credentials
  • Satisfaction Survey
  • Documentation
  • Unlimited Tickets
  • Unlimited Agents
  • Unlimited Ticket History
  • Unlimited File Attachments
  • 1 Year Support & Updates
  • Add ons
  • Email Support
  • Private Notes
  • Instant Notifications
  • Canned Response
  • Mailchimp
  • Custom Status & Labels
  • Filestack
  • FAQ
  • Automatic Ticket Close
  • Guest Tickets
  • WooCommerce
  • EDD
  • Report Widgets
  • Envato
  • Private Credentials
  • Satisfaction Survey
  • Documentation
  • Smart Agent
  • Gravity Forms Bridge
  • Custom Fields
  • Powerpack & Productivity
  • Public Tickets
  • Advanced Reporting
  • Advanced Time Tracking
  • Smart Replies With AI Integration
  • Facebook Chat Bot
  • Rules Engine with Zapier Integration
  • Issue Tracking
  • Service Level Agreements
  • Company Profiles
  • Smart Ticket Submission
Options

Agency Basic, Agency Pro, Agency Business

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